Customer Solutions Manager, US ISV

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate like EEO, legal, etc. Must not invent or summarize away detail. Must not create sections with filler like "commensurate with experience". Must only include sections where posting has real specific content. Let's parse the posting. Description: AWS Global Sales drives adoption... (intro). Then details about role. We need to extract sections: - About the role: maybe the introductory paragraph(s) describing the role. Could be "AWS is seeking a Customer Solutions Manager (CSM) to work with ...". That is about the role. - Responsibilities: list of key job responsibilities bullet points. - Requirements: Basic Qualifications. - Qualifications: Preferred Qualifications. - Skills: maybe not explicitly listed; but we could infer from responsibilities? However we should not invent. If no explicit skills list, we should not create Skills section. - Benefits: The posting mentions benefits: "Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave." Also mentions sign-on payments and RSUs. So we have benefits content. - Pay: The posting includes salary ranges: "USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually" and "USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually". Also mentions base salary range, sign-on payments and RSUs. So we have pay info. - Schedule: Not mentioned. No schedule info. So we should not create Schedule section. We also have "About The Team" section with subsections: Why AWS?, Inclusive Team Culture, Mentorship & Career Growth, Work/Life Balance, Diverse Experiences. This could be considered part of About the role or maybe separate? The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should map content to those headings. The "About The Team" could go under About the role (maybe as part of role description). But we must not repeat job title. We can include description of team under About the role. We need to preserve all substantive information. So we need to include the introductory paragraphs about AWS Global Sales, the role description, the responsibilities list, basic qualifications, preferred qualifications, benefits, pay. We must not include boilerplate like EEO, legal, accommodation link, etc. Also remove duplicated lines. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

About the role

... (intro paragraphs)

Responsibilities

• ... each responsibility

Requirements

• ... basic qualifications

Qualifications

• ... preferred qualifications

Benefits

• ... benefits list

Pay

... salary ranges and sign-on/RSU info

We must ensure we don't include filler like "commensurate with experience". Not present. Check responsibilities list from posting: "Key job responsibilities Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team Demonstrate excellent customer engagement skills and develop long term relationships based on excellence Maintain a broad and in-depth knowledge and understanding of existing and developing technologies, to unlock opportunities for customers Accelerate customer adoption through education and enablement Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends" We need to split into separate li items. Each sentence seems a responsibility. Let's list: - Execute a near, mid, and long-term vision and strategy for the overall customer’s cloud transformation by collaborating with the customer and the AWS team - Demonstrate excellent customer engagement skills and develop long term relationships based on excellence - Maintain a broad and in-depth knowledge and understanding of existing and developing technologies, to unlock opportunities for customers - Accelerate customer adoption through education and enablement - Collaborate with customers in identifying and prioritizing high business impact use cases for AWS service adoption as well as best practice implementations - Manage time efficiently and align and engage required Customer, AWS, and Partner teams to accelerate customer’s cloud journey - Be a thought leader across Amazon organizations to knowledge share success mechanisms, mentor junior CSMs, and impact industry trends Now Basic Qualifications: "5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience 3+ years of work in enterprise IT, either as a vendor, consultant or have prior experience working with or managing technical programs experience Bachelor's degree in Science, Technology, Engineering, Math, or a related field" We can make each as li. Preferred Qualifications: "AWS or other cloud certification Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle Experience coordinating between project teams and customers to meet unique customer requirements" Now Benefits: The paragraph: "Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits." Also earlier: "Your Amazon package will include sign-on payments and restricted stock units (RSUs)." That's more compensation but could be under Pay. We'll include sign-on payments and RSUs under Pay. Pay: "The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits..." Actually benefits already captured. Pay: salary ranges: "USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually" and "USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually". Also mention base salary range, sign-on payments and RSUs. We'll create a

for Pay that includes those details. Now About the role: Need to include introductory paragraphs: "AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is seeking a Customer Solutions Manager (CSM) to work with with the express goal of helping the customer accelerate value creation across the portfolio through business transformation. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfill their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic, business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners. In this role, you will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, manage a large number of initiatives across the diverse portfolio of businesses, orchestrate advanced technical architectures, and establish programmatic governance. You own and drive execution excellence for the end-to-end customer cloud journey (e.g., technical, operational, organizational, and educational) that span IT teams, executives, and business units. At AWS we value critical thinking, self-motivation, and ability to thrive in ambiguous, entrepreneurial environments. You will pay attention to detail but think big on behalf of our customers. As a CSM, you have a business outcome mindset, broad technical background, and a driven problem-solver. You are a team player, use data to make decisions, express yourself thoughtfully verbally and in writing, and are passionate about delivering Earth’s most customer-centric experiences." Also "About The Team" subsections: Why AWS?, Inclusive Team Culture, Mentorship & Career Growth, Work/Life Balance, Diverse Experiences. Should we include them? They are substantive. Could be part of About the role or maybe we could create a separate section but not in allowed headings. Since only allowed headings are those list, we should incorporate them under About the role. We'll include them as paragraphs. We must not include boilerplate like "If you have a disability..." etc. Also remove "Amazon is an equal opportunity employer..." etc. Also remove "Learn more about our benefits at ..." maybe we can keep as part of Benefits but it's a link; but it's not boilerplate? It's a reference; but it's not prohibited. However it's not essential; but we can keep it as part of Benefits. We must not include "Company - Amazon Web Services, Inc." maybe not needed. Also Job ID. Now produce HTML. We'll need to escape any special characters? Not needed. Let's craft.

About the role

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and committed support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is seeking a Customer Solutions Manager (CSM) to work with the express goal of helping the customer accelerate value creation across the portfolio through business transformation. The successful candidate will help the customer design and rapidly execute strategic migrations to the AWS cloud and build modern, cloud native solutions that fulfill their highest ambitions. You will work backwards from customer objectives, utilize AWS best practices developed over thousands of engagements, and design and execute an end-to-end frictionless cloud adoption experience. Your customers capture the full potential of AWS’ industry-leading solutions. As a CSM, you are a thought leader with a strategic, business mindset. You use your technical acumen, program management, organizational change management, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture, enterprise support, product development, professional services, and partners. In this role, you will earn trust across the customer’s organization, identify strategic opportunities, uncover cloud use cases, establish roadmaps and actionable program plans, capture success criteria, manage a large number of initiatives across the diverse portfolio of businesses, orchestrate advanced technical architectures, and establish programmatic governance.