Customer Solutions Manager

We need to output HTML fragment with sections: About the role, Responsibilities, Qualifications, Benefits, Pay, Schedule maybe. The posting includes schedule: "This is a mobile role that is required on site 2-3 days a week." Also travel: "Additionally, this role requires periodic travel to China and South Korea." Also "Ability to travel to customer sites and industry meetings, including internationally (~10% travel)". So schedule could be "On-site 2-3 days a week" and travel details. We'll include a Schedule section with that info. Pay: base salary range $130,400 to $163,000 per year, plus incentive pay. So include Pay section. Benefits: list bullet points. Qualifications: bullet list. Responsibilities: bullet list. About the role: prose paragraph(s). We'll combine the paragraphs under About The Role. We must not repeat job title as heading. No Job ID. Remove boilerplate like EEO, legal, etc. Also remove "Why Westinghouse?" heading? It's not a required heading; we can treat Benefits under that. We'll include Benefits section. We must not include sections with filler like "commensurate with experience". Not present. We need to preserve all substantive information. Ensure we don't lose details like location Cranberry Township, US (but location maybe not needed as heading). Could include location in a short p under About the role? The instruction: "Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we could include location and requisition number in a short p at top? But they said "fold minor metadata into a short

or drop it." Probably we can include a short p with location and requisition number. However they said "Do NOT repeat the job title as a heading (the page already shows it)". So we can include a p with location and requisition number. We must output only HTML fragment, no html/body tags. Let's craft:

Location: Cranberry Township, US | Requisition Number: 32200

Then

About the role

with paragraphs. Then

Responsibilities

with

• ... Then

  Qualifications

  with
  • ... Then

    Benefits

    with
    • ... Then

      Pay

      with

      ... maybe also mention incentive pay. Then

      Schedule

      with

      ... on-site 2-3 days a week, periodic travel to China and South Korea, ~10% travel. Make sure not to include any boilerplate like "We are committed to transparency and equity..." that's under Qualifications? Actually that sentence appears before Qualifications: "We are committed to transparency and equity in all of our people practices." That's a boilerplate EEO statement; we should remove it. Also remove "Why Westinghouse?" heading and the following paragraph about mission statement etc. Also remove "While our Global Headquarters..." etc. Also remove "Get connected..." etc. Also remove "Employment opportunities may require access..." etc. Also remove "Job Segment:" etc. We need to preserve substantive info: The benefits list includes bullet points; we keep them. Qualifications list: Bachelor's degree..., 10+ years..., Strong understanding..., Ability to travel... Responsibilities: many bullet points; we need to keep them all. Let's extract responsibilities bullet points from the text: "Deliver and oversee high-quality bids resulting in wins. Develop technical, cost, and risk protection aspects of offers; coordinating input as needed from Product Management, Project Management, Delivery, and Supply Chain organizations. Facilitate Offshore work and support as needed for Onshore (non-US) offers being led by CSMs in China or Korea Work closely with the Asia I&C business leader to establish strategies and mitigation plans to meet financial objectives for OE, Revenue, Margin, EBIDTA and Cashflow Be the primary CSM contact and represent the Asia CSM team when interfacing with management from other disciplines within Westinghouse, such as Global Markets, Supply Chain, and ICS Management. Initiate and grow business relationships with utility customer engineers and management to understand evolving needs and position Westinghouse as a consultative/influential partner in the marketplace. Work with Global Markets and Commercial Integration to grow pipeline (opportunity database in D365). Additional interface support activities include capture strategy development, target price/cost setting, Technical Descriptions, Contract terms and negotiation. Serve as primary contact for emergent customer needs Collaborate with Global I&C Product Strategy & Growth team to evaluate customer needs and industry trends, identify areas for revenue growth, monitor competitor moves. Support product strategy planning, including product lifecycle development, technology roadmaps, and investment (e.g. Innovation, M&A) business case development as needed. Deliver accurate opportunity forecasting for financial results, resource demand (RDT), and hardware/manufacturing demand. Stay engaged with Project Management to provide consultation on leveraging Contract Terms, customer interaction strategies, etc as needed. Collaborate with I&C Engineering and Manufacturing on strategic priorities, including protection of intellectual property and achievement of cost improvements to support margin expansion initiatives. Communicate effectively with Westinghouse leadership; capable of conveying both complex technical and financial information both informally and in presentation format. Understand and navigate the interaction of corporate functions that are touch points to solutions management job function (e.g. Finance, Legal, Quality, Supply Chain, etc.)." We'll keep each as

    • . Qualifications bullet list: "Bachelor's degree or equivalent in Engineering, Project Management, Business or related field. 10+ years of related experience in positions with increasing levels of complexity and accountability Strong understanding of financials; specifically the relationship between sales, margin, and orders entered and the levers available to positively impact each. Ability to travel to customer sites and industry meetings, including internationally (~10% travel)" Benefits bullet list: "Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members 401(k) with Company Match Contributions to support employees' retirement Paid Vacations and Company Holidays Opportunities for Flexible Work Arrangements to promote work-life balance Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers Global Recognition and Service Programs to celebrate employee accomplishments and service Employee Referral Program" Pay: "The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $130,400.00 to $163,000.00 per year. In addition to the base pay, this role may be eligible for incentive pay based on company and individual performance." Schedule: "This is a mobile role that is required on site 2-3 days a week. Additionally, this role requires periodic travel to China and South Korea." Also ability to travel ~10% already in qualifications; but schedule can mention on-site 2-3 days a week and periodic travel to China and South Korea. Now produce HTML. We need to ensure no stray text outside tags. Let's craft:

      Location: Cranberry Township, US | Requisition Number: 32200

      About the role

      As a Customer Solutions Manager in the Asia I&C organization, you will lead business unit and engineering teams in identifying, developing, and tendering products and services that provide our customers with solutions to complex technical problems. In this role, you will lead offers while also overseeing and reviewing other offers being executed by the rest of the Asia I&C Customer Solution Management team. You will report to the Sr. Director of Asia ICS and will be based out of our Cranberry Township, PA facility.

      Responsibilities

      • Deliver and oversee high-quality bids resulting in wins.
      • Develop technical, cost, and risk protection aspects of offers; coordinating input as needed from Product Management, Project Management, Delivery, and Supply Chain organizations.
      • Facilitate Offshore work and support as needed for Onshore (non-US) offers being led by CSMs in China or Korea
      • Work closely with the Asia I&C business leader to establish strategies and mitigation plans to meet financial objectives for OE, Revenue, Margin, EBIDTA and Cashflow
      • Be the primary CSM contact and represent the Asia CSM team when interfacing with management from other disciplines within Westinghouse, such as Global Markets, Supply Chain, and ICS Management.
      • Initiate and grow business relationships with utility customer engineers and management to understand evolving needs and position Westinghouse as a consultative/influential partner in the marketplace.
      • Work with Global Markets and Commercial Integration to grow pipeline (opportunity database in D365). Additional interface support activities include capture strategy development, target price/cost setting, Technical Descriptions, Contract terms and negotiation.
      • Serve as primary contact for emergent customer needs
      • Collaborate with Global I&C Product Strategy & Growth team to evaluate customer needs and industry trends, identify areas for revenue growth, monitor competitor moves.
      • Support product strategy planning, including product lifecycle development, technology roadmaps, and investment (e.g. Innovation, M&A) business case development as needed.
      • Deliver accurate opportunity forecasting for financial results, resource demand (RDT), and hardware/manufacturing demand.
      • Stay engaged with Project Management to provide consultation on leveraging Contract Terms, customer interaction strategies, etc as needed.
      • Collaborate with I&C Engineering and Manufacturing on strategic priorities, including protection of intellectual property and achievement of cost improvements to support margin expansion initiatives.
      • Communicate effectively with Westinghouse leadership; capable of conveying both complex technical and financial information both informally and in presentation format.
      • Understand and navigate the interaction of corporate functions that are touch points to solutions management job function (e.g. Finance, Legal, Quality, Supply Chain, etc.).

      Qualifications

      • Bachelor's degree or equivalent in Engineering, Project Management, Business or related field.
      • 10+ years of related experience in positions with increasing levels of complexity and accountability
      • Strong understanding of financials; specifically the relationship between sales, margin, and orders entered and the levers available to positively impact each.
      • Ability to travel to customer sites and industry meetings, including internationally (~10% travel)

      Benefits

      • Comprehensive Medical benefits which could include medical, dental, vision, prescription coverage and Health Savings Account (HSA) with employer contributions options
      • Wellness Programs designed to support employees in maintaining their health and well-being including Employee Assistance Program providing support for our employees and their household members
      • 401(k) with Company Match Contributions to support employees' retirement
      • Paid Vacations and Company Holidays
      • Opportunities for Flexible Work Arrangements to promote work-life balance
      • Educational Reimbursement and Comprehensive Career Programs to help employees grow in their careers
      • Global Recognition and Service Programs to celebrate employee accomplishments and service
      • Employee Referral Program

      Pay

      The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $130,400.00 to $163,000.00 per year. In addition to the