Customer Solutions Manager

Key Responsibilities

• Provide value propositions by identifying opportunities through rigorous data collection and analysis;
• Craft marketable solutions for clients;
• Identify, propose, and deliver key initiatives that improve the client’s supply chain operations and/or drive efficiency into the team’s internal processes;
• Develop and deliver productivity and solutions for the account;
• Able to travel to the extent required by the client; up to 30% - 40%;
• Work with MEDLOG’s Sales team to identify MEDLOG opportunities and present value propositions (efficiency gain, cost savings, quality of service for the Strategic Customers);
• Contribute to the creation of standard operating procedures

Position Specifications

• Bachelor's Degree (BA/BS) in Supply Chain and Logistics, Analytics, or Industrial Engineering preferred;
• 2+ years of related / practical experience in domestic and international logistics;
• Warehouse Operations knowledge with practical experience or strong understanding;
• Strong knowledge of YMS/TMS/WMS;
• Experience in collecting and analyzing data for modeling, network optimization, and/or supply chain redesign purposes;
• Experience preparing and delivering presentations

Technical Skills and Competencies

• Strong analytical skills, including using various analyses, data mining and simulations in Microsoft BI, MS Access and Excel;
• Experience in identifying opportunities within the customer’s supply chain;
• Experience with developing expected P&L’s for new opportunities;
• Practical experience in developing new and innovative operational solutions;
• Project Management Skills and continuous improvement experience;

Core Values

• Contractor and Customer Focused;
• Accountable;
• Innovative;
• Relationship Builder;
• Exceed Expectations;
• Purposeful Communicator

Work Authorization

Authorization to work in the U.S.

Benefits

• Health, Dental, and Vision Insurance;
• Life and Short-Term & Long-Term Disability Insurance;
• 401(k) with company match;
• Paid holidays, vacation, and sick time;
• FSA;
• Employee Assistance Program