Customer Solutions

About the role

We are seeking individuals who can contribute to our mission of keeping industry moving by delivering the right parts quickly and accurately.

Responsibilities

• Guide customers through our extensive product offering to ensure they can complete their projects.
• Solve urgent delivery and order needs by collaborating with warehouse and carriers to provide timely solutions.
• Grow our customer base by leveraging internal and external resources to connect people with the products they need.
• Build long-lasting relationships by anticipating customer needs and meeting their unique preferences.

Requirements

A bachelor's degree is required for this role.

Qualifications

We seek individuals with a broad range of skills and backgrounds, including archaeologists, engineers, business students, and thespians. Strong candidates should be able to think creatively and critically to solve problems for our customers.

Skills

Strong candidates will possess the ability to think and find solutions for our customers, produce high-quality work efficiently, and adapt quickly to new tasks and environments.

Benefits

• Comprehensive benefits including medical, dental, pharmacy, vision plans, and paid parental leave.
• Industry-leading company-funded retirement accounts and 100% tuition reimbursement.
• Employee resource groups and inclusive, all-gender benefits.
• First-time home buyer assistance and adoption/surrogacy assistance.
• Paid time off for vacation and personal time.

Pay

Total cash compensation ranges from $103,000 - $118,000, which includes annual cash profit sharing based on company profitability.

Schedule

The schedule for this role is flexible to accommodate the needs of both the employee and the company.