Customer Solution Engineer - Quote to Cash

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

About the role

Zuora is the leader in monetization for subscription and usage-based businesses. On our strategic customer team, Solutions Engineers partner with Account Executives to win technical decisions on enterprise deals — and stay close to customers after the sale for adoption and expansion. This is a hands-on role: you’ll design, build and demo solutions, run POCs when the deal requires it (APIs, data, integrations), and remain close to customers post sale in a strategic capacity.

Responsibilities

• Partner with AEs on enterprise sales cycles: discovery, solution design, demos, and technical wins
• Scope quote-to-cash solutions across billing, CPQ, and revenue — including subscription and usage-based pricing where relevant
• Build tailored demos and proofs of concept aligned to customer requirements
• Present to technical and business stakeholders, including senior leadership
• Support technical health on assigned accounts and surface expansion opportunities
• Collaborate with Product, Services, Support, and partners; contribute to RFPs and customer events as needed
• Travel within your territory when required

Requirements

• 5+ years in Sales Engineering, Presales, Solution Consulting, or Solution Architecture on enterprise B2B SaaS deals
• Demonstrated hands-on technical aptitude — you can configure, integrate, and build (not demo-only)
• Experience in at least one of: billing/subscription platforms, quote-to-cash, ERP/finance systems, or revenue operations — Zuora experience not required
• Strong communication with engineers, finance, and business buyers

Preferred Qualifications

• Usage-based or consumption billing (metering, rating, mediation)
• Telecom or other high-volume usage models
• AI or usage-heavy product monetization
• Structured deal methodology (e.g. MEDDIC)
• Bachelor's degree or equivalent practical experience

About The Team

You will be part of a team focused on winning and expanding complex enterprise quote-to-cash opportunities by combining technical depth, business acumen, and customer partnership. This team works closely across Account Executives, Product, Solutions, partners, and customer stakeholders to:

• Solve complex monetization and billing challenges
• Deliver tailored technical strategies, demos, and proofs of concept
• Support customers from pre-sales through post-sale technical health and adoption
• Surface customer insight that shapes roadmap and solution direction
• Help customers scale modern consumption and AI-native business models

This is a highly collaborative environment for someone who wants to go beyond standard demos and play a meaningful role in shaping solution architecture, customer outcomes, and long-term growth.

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

Benefits may vary by location; details will be shared during the interview process.

Pay

The OTE range for this role is $124,375 - $251,160. OTE includes base salary and target variable compensation. A candidate’s final OTE will be determined based on factors including qualifications, relevant experience, job-related knowledge, specific skills, location, internal equity, and budget. The base pay details represent the annualized salary range for the posted position: $99,500—$193,200 USD.