Customer Service Warehouse Associate

About the role

Ewing Outdoor Supply is a fourth‑generation, family‑owned wholesale landscape, irrigation, and outdoor supply company seeking dependable, customer‑focused team members for its operations team. The company lives by the mantras “treat the customer right” and “have fun doing it!”. This role offers a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—ideal for someone who enjoys being active, working both indoors and outdoors, and thriving in a fast‑paced, team‑oriented environment. While prior industry experience is helpful, the hands‑on, foundational position does not require it; world‑class training is provided to set you up for success from day one. If you value hard work, customer service, and teamwork, we encourage you to reach out.

Responsibilities

• Greet customers, answer calls, field questions, and build customer relationships.
• Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
• Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
• Maintain a clean, organized, well‑stocked, and welcoming warehouse and yard, while following all equipment and material‑handling safety standards.
• Receive and stock deliveries and transfers.
• Assist with cycle counts and inventory accuracy checks.
• Load and unload materials using company delivery vehicles while following all safety protocols.
• Safely deliver customer materials in company delivery vehicles to local job sites, while providing world‑class customer service upon arrival.

Requirements

• Valid driver’s license with a clean driving record (no traffic violations).
• Ability to lift 50–75 lbs regularly (also noted as 50‑70 lbs).
• Comfortable working indoors and outdoors.
• Strong work ethic and reliability.
• Basic math skills.
• Good communication skills, capable of building trusting relationships.
• Eagerness to work as a team and deliver world‑class customer service.
• Customer orientation and ability to adapt/respond to different types of people.
• Ability to multi‑task, prioritize, and manage time effectively.
• Comfortable performing repetitive physical tasks (stooping, squatting, lifting items above head) for most of the shift.
• Comfortable operating and making deliveries on a daily route in an Isuzu NRR 650 or similar commercial vehicle.
• Ability to perform in fast‑paced environments.
• Excellent organizational and time‑management skills.
• Prior outdoor supply industry experience (preferred but not required).
• Warehouse associate experience (preferred).
• Delivery driver experience (preferred).
• Forklift certification (preferred; training provided).
• Knowledge of irrigation, plumbing, or landscape materials (preferred; training provided).