Customer Service Warehouse Associate
About the role
Ewing Outdoor Supply is a fourth generation, family-owned wholesale landscape, irrigation, and outdoor supply company located at 1575 Dunnam Dr., Abilene, TX 80022. They are looking for dependable, customer-focused team members to join their operations team. The role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance—ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands-on, foundational role doesn't require prior industry experience; the company provides world-class training to set you up for success from day one.
Responsibilities
- Customer Service & Sales: Greet customers, answer calls, field questions, and build customer relationships.
- Support customers in selecting landscape materials, outdoor supplies, and irrigation product recommendations.
- Warehouse & Yard Operations: Pull, stage, and load customer orders, including stone, soil, mulch, and hardscape materials.
- Maintain a clean, organized, well-stocked, and welcoming warehouse and yard, while following all equipment and material-handling safety standards.
- Inventory Management: Receive and stock deliveries and transfers. Assist with cycle counts and inventory accuracy checks.
- Delivery and Transportation: Load and unload materials using company delivery vehicles while following all safety protocols.
- Safely deliver customer materials in company delivery vehicles to local job sites, while providing world-class customer service upon arrival.
Requirements
- Valid driver's license and clean driving record
- Ability to lift 50-75 lbs regularly
- Comfortable working indoors and outdoors
- Strong work ethic and reliability
- Basic math and communication skills
- An eagerness to work as a team and deliver world-class customer service
Skills
- Warehouse associate experience (preferred)
- Delivery driver experience (preferred)
- Forklift certification (preferred)
- Knowledge of irrigation, plumbing, or landscape materials (preferred)
- Spanish bilingual (a plus)
Benefits
- 401K and Employee Profit Sharing
- Full-time, steady work
- Opportunities for advancement
- Competitive pay based on experience
- World-class training and paid learning incentives
- Long-term career paths and advancement opportunities across locations and departments
Pay
Pay rate $18-20/hr. DOE (depending on experience).