Customer Service Vehicle Delivery Driver
About the Role
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to build an exciting career at Carvana. Our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process.
As a Customer Advocate, you will deliver vehicles straight to customers' doors with our custom car haulers, load/unload vehicles onto the hauler, complete customer paperwork, and regularly inspect the car-hauler to ensure the vehicle maintains safe to drive. You will also be required to drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.
Responsibilities
- Deliver vehicles straight to customers' doors with our custom car haulers
- Frequently load/unload vehicles onto the hauler
- Regularly inspect the car-hauler to ensure the vehicle maintains safe to drive
- Complete customer paperwork and include thorough notes in our customer tracking system
- Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy
Requirements
- At least 2 years of customer-facing experience
- Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions
- Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Must be able to read, write, speak and understand English
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat
- Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs
- Frequent driving requires excellent visual acuity and manual dexterity
Qualifications
Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment. This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements.
Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment. California employees must obtain a Vehicle Verifier license within the first 90 days of employment.
Benefits
- Competitive, performance-based compensation
- 401(k) with Carvana match
- Opportunity for overtime during busy seasons
- Fast Track Advancement Opportunities
- 100% Company Paid Healthcare Premiums plus Dental + Vision benefits
- Wellness program to support mental, physical and financial health
- Pet care savings program
- Generous paid time off (13 days for the first year, increases to 20 days thereafter)
- Education Support: tuition reimbursement and student loan repayment program
- Equity: Carvana Shares and Employee Stock Purchase Plan discount
- Professional Development: extensive internal growth and professional development opportunities
Pay
Competitive starting hourly rate of $24/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe. Pay range: $24-$26 hourly. Starting pay: $24.00/hr. At 3 months: $24.50/hr. At 6 months: $25.00/hr.
Schedule
The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.