Customer Service Travel Agent

What You’ll Do

• Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries
• Provide clear, friendly communication via phone, email, and social platforms
• Research destinations, pricing, promotions, and travel requirements
• Manage bookings, changes, cancellations, and travel documentation
• Resolve client concerns with professionalism and care
• Build long-term relationships that turn travelers into repeat clients

What We’re Looking For

• Strong customer service and communication skills
• Organized, self-motivated, and comfortable working independently
• Passionate for travel and helping others
• Able to multitask and pay attention to details
• Sales or hospitality experience is a plus (but not required)
• Willingness to learn and stay updated on travel trends