Customer Service Technician ( Driving Position)

Position Overview

This is a driving position that will be under general supervision, Customer Service Technicians provide timely and efficient delivery of durable Medical equipment and supplies. They recognize and advise appropriate personnel when follow-up is needed from other departments or agencies. They are responsible for understanding performance criteria and documentation requirements for company records, delivery standards, Department of Transportation (DOT) Safety and Hazardous Materials Regulations, as well as those from the Occupational Safety and Health Administration (OSHA).

Primary Department, Division, Or Unit

Customer Service, UHS Home Care

Primary Work Shift

Day

Scheduled Weekly Hours

Regular, 40 hours

Compensation Range

$16.67 - $24.61 per hour, depending on experience

Education/Experience

• Minimum Required: High School Diploma or Equivalent with a clean driving record.
• Experience working with hazardous waste and flammable gases responsibly, driving in unfavorable conditions and at night, as well as working with minimal direct supervision.

Licenses/Certifications

• Minimum Required: Current NYS Driver's License

About United Health Services

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

Culture of Connection

• We support each other like family and create space for every voice to be heard.
• We foster belonging and collaboration through Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders.
• We stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family

• We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• We provide additional perks including discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security

• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• We offer 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You

• We provide access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility.
• We continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home

Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, producing $1.3 billion a year in total economic impact, and boasting a workforce of more than 6,300 employees and providers.

Values

• Compassion
• Trust
• Respect
• Teamwork
• Innovation

Equal Opportunity Employer

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.