Customer Service Tech Assistant MRI - part time, evenings

Patient Care/Safety

• Documents accurately and timely, according to department standards.
• Verifies patient information upon arrival for scheduled appointments.
• Prepares patient for MRI exam; initial MRI safety screening, brief patient history for technologist, properly change for exam.
• Affixes to assist technologist prepare MRI room for exam.
• Affixes to assist technologist with patient positioning.
• Reports promptly unusual situations, reactions, effects or conditions related to patient care to the responsible person(s).
• Provides basic comfort, support and safety needs of patients.
• Demonstrates positive interpersonal skills when dealing with patients, family members and staff.
• Demonstrates proper responses to emergencies.
• Demonstrates positive interpersonal skills when dealing with patients, family members and staff.

Environment Management

• Completes cleaning tasks utilizing OSHA standards.
• Practices standard precautions while handling contaminated items.
• Maintains unit order and efficiency.
• Maintains appearance of patient care areas and public areas.
• Maintains safe work environment.

Supply Management/Clerical

• Stocks supplies to meet the needs of the department.
• Demonstrates an awareness of cost containment practices.
• Distributes supplies to appropriate areas according to department standards.
• Demonstrates computer skills necessary to perform department specific responsibilities.
• Answers telephones; which includes providing information, routing calls and/or taking messages.
• Schedules patients without appointments for various procedures.
• Performs basic clerical functions such as filing, sorting, and data entry.
• Greet, guide and direct incoming customers.

Compliance/Regulatory

• Completes documentation for compliance and regulatory needs and/or release of orders.
• Retains knowledge and abides by all regulatory requirements pertaining to duties of position and overall operation of the Company (as applicable).