Customer Service Team Member

Position Information

Position Title: Customer Service Team Member
Requisition Number: H00960P
Position Category: Hourly/Work Study
Campus Location: Weber State University - Ogden, UT
Hours per week: At least 20 hours per week, including evenings and some weekends
Pay Grade: Hourly
Salary: $11.75 per hour

Position Summary/Basic Function

Individual will assist customers in the Wildcat store in all capacities in a wide variety of tasks: greet customers in a friendly, professional manner; become knowledgeable about the textbook floor including textbooks, rentals, eBooks, access codes, book availability, etc.; assist customers with finding books and answering their questions in a professional and helpful manner; help pull books for orders, sell books and Wildcat Store merchandise; stock inventory, keep store clean and orderly. Will be trained to operate a cash register, assist customers with purchases and any questions relating to payment plans.

Required Qualifications

• High School Diploma
• Punctual and reliable
• Friendly and customer service oriented
• Able to lift up to 50 lbs
• Applied to the Federal Work Study Program
• Able to work at least 20 hours per week, including evenings and some weekends

Background Check

No

Notes to Applicant

To apply, complete the online application, attach a resume, and the contact information for three references. If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work. The screening of applicants will begin immediately. Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.