Customer Service – Self Storage Manager

Benefits

• Total Rewards package available to our team
• Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
• Employees become eligible for Full-time Benefits by working an average of 20+ hours
• Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
• Company paid life, accidental death insurance, and exclusive vendor discounts
• Mileage reimbursement is provided when traveling between properties or other work-related tasks
• Property Managers have the opportunity to earn performance-based bonuses

Responsibilities

• Work independently at multiple locations; spending time both inside and outside
• Assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability to make sure spaces are ready to rent
• Audit cash drawers and make bank deposits as part of the daily business
• Help keep customers current with payments and make reminder and collection calls when required
• Perform cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris

Physical Requirements

• Ability to transport, lift, and move items weighing up to 35 pounds
• Ability to walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors

Qualifications

• Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies
• Transportation: Employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business (mileage reimbursement available)

About Us

Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.