Customer Service Representative - State Farm Agent Team Member

About the role

Join the adventure as a Customer Service Superstar at Zach Bay State Farm Agency! You’ll be at the heart of our vibrant insurance agency, crafting exceptional interactions that fuel our growth and success. With your keen eye for detail, stellar customer service skills, and a genuine desire to help others, you’ll solve customer inquiries, collaborate with our dynamic agency team, and anticipate the needs of the people you serve. This role is ideal for driven and sales-savvy candidates looking to climb the ladder within our agency.

Responsibilities

• Be the go-to guru for answering customer inquiries and sharing policy information.
• Help customers navigate policy changes and updates.
• Dive into the world of insurance claims and keep communication flowing with customers.
• Maintain clean and accurate records to ensure every interaction counts.

Requirements

• Strong communication skills and a passion for helping others.
• Detail-oriented multitasker ready to juggle tasks with flair.
• Previous customer service experience is a bonus, but not required.

Benefits

• 401(k) matching
• Bonus based on performance
• Paid time off
• Training & development

Pay

$22.00 - $25.00 per hour