Customer Service Representative - State Farm Agent Team Member

About the role

As a Customer Service Representative - State Farm Agent Team Member with Al Shattuck - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Answer customer inquiries and provide policy information.
• Aid customers with policy changes and updates.
• Maintain accurate records of customer interactions.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Skills

• Customer service skills.
• Attention to detail.
• Multitasking ability.

Benefits

• 401(k) plan.
• Bonus based on performance.
• Competitive salary.
• Health insurance.
• Opportunity for advancement.
• Paid time off.
• Training & development.

Pay

$16.00 - $19.00 per hour.

Schedule

Hours may vary based on agency needs.