Customer Service Representative starting at $17 hourly

What You'll Do

You will play an important role in the lifecycle of every customer's purchase. You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments, and skillfully acknowledging customer questions and concerns. You will work independently and on a small team to ensure our vision of enhancing the customer shopping experience is continually strengthened.

What We Need From You

• Consistently provide genuine, friendly, personable, and professional service.
• Effective communication, interpersonal, and organizational skills in person and on the phone.
• Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment.
• Proactively resolve escalated customer issues.
• Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests.
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Qualifications

Is Consistently to provide genuine, friendly, personable, and professional service. Effective communication, interpersonal and organizational skills in person and on the phone. Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment. Proactively resolve escalated customer issues. Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests. Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events.

Benefits

This includes health benefits, 401k with company match plus profit sharing, cross training, annual breakfast prepared by our owners and so much more!

Pay

We cannot specify the exact pay range at this time, but it is competitive and comprehensive in the furniture industry.

Schedule

We can't specify the exact schedule at this time, but it will include days, nights, weekends, holidays, and events.

Company Information

Raymour and Flanigan supports an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We are strongly committed to inclusivity and diverse workforce. We are committed to a discrimination free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. Raymour & Flanigan proudly supports a drug and smoke free work environment.