Customer Service Representative (Spanish)
About the role
We're a Silicon Valley startup using AI and Computer Vision to make roads safer for everyone. This role is for someone passionate about helping people and thriving in a collaborative environment.
Responsibilities
- Be the first point of contact for questions about traffic tickets, violations, and payment options
- Deliver clear, compassionate support and de-escalate challenging situations
- Accurately track inbound payments (online, cashier’s checks, money orders)
- Collaborate with internal teams to resolve complex cases
- Maintain detailed records and uphold high standards of data accuracy
Requirements
- 2+ years in customer support or direct consumer communication (not a high-volume call center)
- Experience with transactions, accounts receivable, and payment tracking
- Excellent verbal and written communication skills
- Strong multitasking, organization, and problem-solving abilities
- Quick to learn new tools and technologies
- Fluent in Spanish (required)
Qualifications
- Must be able to work shift from 8am - 5pm
Skills
- Customer service skills
- Verbal and written communication skills
- Problem-solving skills
- Spanish language proficiency
Benefits
- Fast-moving startup environment with meaningful ownership
- Competitive compensation and early-stage equity
Pay
- Competitive salary
Schedule
- Shift from 8am - 5pm
Company Information
Founded by the team behind Motive's AI dashcam and backed by Bain Capital Ventures and Khosla Ventures, we are building the intelligence layer for safer streets globally.
Obvio is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic.