Customer Service Representative - Regal Graphics Division

What the job entails

For this job, you’ll be working in our North Kansas City, MO Graphics office, helping customers each day over the phone and through email. Fundamentally, your job is to provide each customer an incredible customer experience, and ensure each one gets the level of service they deserve.

Job Responsibilities

• You will provide sales support to existing accounts and obtain new orders
• You will craft Bids & Quotes, and subsequent follow-ups
• You will have the opportunity to communicate the status of orders and customer concerns to senior management
• We will provide the means to improve your product and technical knowledge in the plastics industry
• Be an advocate for your customers - you are their voice within our company

We Offer

• $18 - $20 per hour, commiserate to experience
• A generous benefits package including:
• Medical, Dental, Vision
• Life Insurance, Long Term Disability
• 401K matching savings plan
• Paid time off

Job Requirements

• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• A positive attitude and be an excellent teammate