Customer Service Representative Part Time

About the role

For more than 30 years, K&G Fashion Superstore (K&G) has provided value‑conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60 % off department‑store prices at our 80 stores, K&G is a leading shopping destination for brand‑name apparel, footwear and accessories for the entire family. We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging.

Responsibilities

• Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions, while properly securing cash and other negotiable documents.
• Incorporate suggestive‑selling techniques when assisting customers and respond to any customer inquiries and needs.
• Assist with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitor and maintain floor stock and fitting‑room areas.
• Maintain awareness of product knowledge, POS instructions, merchandise promotions and advertisements.

What You Bring

• Customer‑service mindset – a culture of customer‑obsession by being customer‑ready and delivering a world‑class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Physical Requirements

• Ability to stand and walk for the majority of the work shift.
• Frequent bending, squatting, twisting, and lifting up to 50 lb.
• Climbing a ladder to reach merchandise or supplies.
• Ability to see and distinguish between fabric patterns and colors.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Competitive hourly rates.
• Flexible schedules to meet your availability.
• Tuition reimbursement.
• Generous employee discount on first purchase.
• Ongoing discounts on purchases made at any Tailored Brands store.

Pay

$17.00‑$21.25 per hour.