Customer Service Representative Part Time
K&G Fashion Superstore · Flint, MI · 1 wk ago
On-siteCustomer ServiceFull-time
About the role
The role involves managing a team of sales representatives, developing sales strategies, and ensuring customer satisfaction.
Responsibilities
- Manage a team of sales representatives
- Develop and implement sales strategies
- Monitor and improve sales performance
- Resolve customer complaints and issues
- Collaborate with cross-functional teams to enhance customer service
Requirements
- Bachelor's degree in Business Administration, Marketing, or related field
- Minimum 5 years of sales management experience
- Proven track record of increasing sales and customer satisfaction
- Strong leadership and interpersonal skills
- Ability to work independently and manage multiple priorities
Qualifications
- Excellent communication and presentation skills
- Knowledge of CRM systems and tools
- Experience with budgeting and forecasting
- Understanding of market trends and consumer behavior
Skills
- Strategic planning and execution
- Customer relationship management
- Team building and leadership
- Problem-solving and conflict resolution
- Financial analysis and reporting
Benefits
- Competitive salary and benefits package
- Flexible work schedule
- Professional development opportunities
- Employee discounts
Pay
$80,000 - $100,000 annually
Schedule
Full-time, Monday through Friday, 9 AM to 5 PM