Customer Service Representative Part Time

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family. We invest in our people and continuously work toward fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging.

Responsibilities

• Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits, and discounted transactions, along with properly securing cash and other negotiable documents.
• Incorporate suggestive selling techniques when assisting customers and respond to any customer inquiries and needs.
• Assist with replenishing merchandise, store layout, recovery, general housekeeping of the store, and monitoring and maintenance of floor stock and fitting room areas.
• Maintain awareness of all product knowledge information, POS instructions, merchandise promotions, and advertisements.

Requirements

• Customer service experience—or as we call it—a culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
• Desire to learn and adapt to new programs.
• Ability to work well and consult with associates at all levels and contribute to a positive work environment.

Physical Requirements

• Ability to stand and walk for the majority of the work shift.
• Frequently bend, squat, and twist.
• Lift up to 50 lbs.
• Climb a ladder to reach merchandise and/or supplies.
• See and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

$14.00 - $17.50/hour

Benefits

• Flexible schedules to meet your availability.
• Tuition reimbursement.
• Generous employee discount on first purchase.
• Ongoing discounts on purchases made at any Tailored Brands store.