Customer Service Representative Part Time
About the role
For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family.
Responsibilities
- Handling and accurately following standard operating procedures for all customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents.
- Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
- Aiding in replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas.
- Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements.
Requirements
- Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.
Qualifications
We are looking for candidates who have a strong customer service background or a desire to develop one. Candidates should have the ability to work well and consult with associates at all levels and contribute to a positive work environment.
Skills
- Customer service skills
- Desire to learn and adapt to new programs
- Ability to work well with others
Benefits
- Tuition reimbursement
- Generous employee discount on first purchase
- Ongoing discounts on purchase made at any Tailored Brands store
Pay
Competitive hourly rates
Schedule
Flexible schedules to meet your availability
Company Information
K&G Fashion Superstore (K&G) is a leading shopping destination for brand-name apparel, footwear and accessories for the entire family. We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.
Equal Opportunity Employer
Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.