Customer Service Representative (Inventory)
CRG · Fort Worth, TX · 3 wk ago
On-siteCustomer Service$22.25/hrContract
Location: Fort Worth, TX 76131
Pay
$22.25/hour
Schedule
Four-day workweeks (choose one):
- Sunday, Monday, Tuesday, Thursday – 12:30 PM – 11:00 PM
- Sunday, Monday, Thursday, Friday – 12:30 PM – 11:00 PM
- Tuesday, Thursday, Friday, Saturday – 12:30 PM – 11:00 PM
Responsibilities
- Assist customers and business partners by phone and email
- Resolve customer complaints professionally
- Troubleshoot and resolve customer issues
- Monitor delivery routes and shipment progress
- Scan haul-away pods and verify documentation
- Process delivery order changes and cancellations
Requirements
- Experience using Microsoft Office (Excel, Word, PowerPoint)
- Blue Yonder or SAP experience
Qualifications
- High school diploma or GED (preferred)
- At least 1 year of customer service or call center experience (preferred)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Excellent organizational skills
Additional Information
- 10-panel urine drug screen required