Customer Service Representative - Entry Level
GEM · Richmond, VA · 1 mo ago
On-siteOTHRFull-time
About the role
We are looking for motivated, outgoing individuals to join our team as Entry-Level Customer Service Representatives. This is a great opportunity for someone who enjoys working with people, building relationships, and developing professional skills in a fast-paced environment. No prior customer service experience is required. We provide hands-on training, ongoing support, and opportunities for growth.
Responsibilities
- Provide friendly and professional customer service
- Communicate with customers and answer questions about products, services, or programs
- Build positive relationships through face-to-face interactions
- Assist with customer outreach and engagement efforts
- Maintain a positive and professional representation of our organization
- Work with a team to meet daily goals and objectives
- Participate in training and professional development opportunities
Qualifications
- Strong communication and interpersonal skills
- Positive attitude and willingness to learn
- Dependable and motivated work ethic
- Comfortable speaking with customers and the public
- Ability to work well in a team environment
- Previous customer service, retail, hospitality, or sales experience is a plus but not required
Benefits
- Paid training
- Entry-level experience with advancement opportunities
- Supportive team environment
- Professional development and leadership training
- Opportunities to build valuable communication and customer service skills