Customer Service Representative - Bilingual In Spanish
Cintas · Chelmsford, MA · 1 wk ago
OTHR$21.05–$26.54/hrFull-time
Responsibilities
- Answer customer calls and provide prompt issue resolution
- Data entry
- Afford assistance in account reconciliation
- Prepare reports and invoices
- Process new accounts and orders
- Make outbound customer calls to obtain information and/or to provide follow up to resolve customer issues
- Occasional miscellaneous projects
Skills/Qualifications
- 1+ years' customer service experience
- High School Diploma/GED; Bachelor's Degree preferred
- Bilingual in English and Spanish
- Preferred Experience with heavy inbound and outbound calls and transferring calls
- 3+ years' business-to-business account support
- Proficiency with Microsoft Office (Word, Excel and Outlook)
- Experience with proofreading and editing documents
Benefits
- Comprehensive and competitive medical, dental and vision benefits
- One medical plan option offered at zero cost
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
Compensation
- A reasonable estimate of base salary for this role ranges between $21.05 - $26.54/Hour
About the Role
- Cintas is seeking a Customer Service Representative
- To provide customer service to both internal partners and external customers
- Through various activities including answering customer calls and providing prompt issue resolution
Schedule
- Full Time
- 1st Shift
Pay
- Average base salary range: $21.05 - $26.54/Hour