Customer Service Representative
YoungWilliams · Wausa, NE · 1 mo ago
On-siteCustomer Service$17.05/hrFull-time
Essential Job Requirements
- Must be able to multi-task between various responsibilities
- Provide friendly, accurate and complete information to customers
- Respond to requests and resolve customer concerns as they arise
- Must be able to make hard decisions and handle stressful situations while deescalating difficult callers
- Must be able to meet deadlines with a high level of professionalism and confidentiality
Required Skills
- Call center experience preferred
- Ability to find, read, interpret and document information from multiple sources including state and/or company systems
- Ability to type a minimum of 25 wpm
- Ability to sit for extended periods of time
Work Arrangement
This position is an in-office only position.
Pay
New starting rate $17.05 per hour
Schedule
Full time, Monday – Friday, Day shift
Benefits
- Paid Holidays
- Paid Time Off
- Paid Training
- Benefits Package available