Customer Service Representative

Responsibilities

• Answering customer calls and processing customer orders for new service, discontinuance, or changes in service.
• Accepting payments from customers, researching customer billing inquiries, and updating customer account information.
• Interacting with customers and Waste Connections employees to determine service requirements, resolve problems or complaints, and seek cost-effective, safe, environmentally sound solutions to service issues.
• Other job-related duties as assigned.

Requirements

• 2 years of high-volume customer service experience preferred.
• Experience with Microsoft Word, Excel, and Outlook.
• Excellent verbal and written communication skills.

Pay

$20.00 per hour

Benefits

• Competitive compensation.
• 401(K) with company match.
• Healthcare: Medical, Dental, Vision.
• Employee Assistance Mental Health Program.
• Emergency Travel Assistance.
• Prepaid Legal Plan.
• Scholarship opportunities for kids.
• Employee Stock Purchase Plan.
• Employee Relief Fund.
• Insurance: Life, Short Term/Long Term Disability.