Customer Service Representative

About the role

WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states. The company motto is “Love What You Do…Make A Difference!” They are seeking a Customer Service Representative (CSR) who wants to work for an employer of choice that provides a highly engaged work environment where kindness to clients and colleagues is valued, with opportunity for professional growth and promotion from within, and a comprehensive benefits package.

Responsibilities

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

Requirements

• A smile and great attitude
• Highly developed sense of integrity and strong work ethic
• Personable and outgoing; able to talk with clients and build rapport and relationships
• Great attention to detail and providing accurate service
• Technically savvy; able to use multiple computer systems and ability to adapt to change
• Adhere to bank policies and procedures designed to comply with Federal regulations