Customer Service Representative

About the role

WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states. Our company motto is Love What You Do...Make A Difference!

• An opportunity to work for an employer of choice that provides a highly engaged work environment where value is placed on simply being kind to our clients and one another
• To start a professional career with Monday through Friday work hours and weekends off
• A career that provides opportunity for growth; promoting from within is our top priority
• A comprehensive benefits package

Responsibilities

As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.

Skills

• Smile and great attitude
• Highly developed sense of integrity and strong work ethic
• Personable and outgoing; able to talk with clients and build rapport and relationships
• Great attention to detail and providing accurate service
• Technically savvy; able to use multiple computer systems and ability to adapt to change
• Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations
• Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service
• Kindness (must be kind)

Qualifications