Customer Service Representative
This is an on-site role located in Saratoga, Wyoming.
About the role
As a Customer Service Representative with Union Wireless, you'll have the opportunity to directly impact and assist our valuable customers with their inquiries and concerns. Picture yourself in a dynamic retail environment, where no two days are the same, and every interaction is a chance to make a difference. Your role will be pivotal in delivering top-notch service and ensuring customer satisfaction. Join our team in Saratoga, WY, and be part of a purpose-driven company that values humility and earnestness.
Every interaction is an opportunity to leave a lasting impact. We believe in going beyond simply solving problems; we aim to build trust and foster loyalty with each customer we serve. Our culture thrives on mutual support, idea-sharing, and collective growth. Embrace a purpose-driven environment that is supportive to your personal and professional development. If you're passionate about continuous learning and growth, this role offers the perfect platform for your aspirations. Join our humble and earnest team that treasures genuine relationships and exceptional service.
Responsibilities
- Deliver top-notch customer service to address inquiries and concerns
- Build trust and foster loyalty with each customer interaction
- Make quick, strategic decisions aligned with business goals
- Manage tasks and prioritize responsibilities effectively
- Engage professionally with various personalities
- Solve problems with a collaborative mindset
Requirements
- Proficiency in Microsoft Office
- Strong problem-solving skills
- Excellent communication and relationship-building abilities
- Self-starter with a keen eye for detail
- Positive energy and intellectual curiosity
- Capacity to engage professionally with various personalities
- Commitment to integrity and excellence
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Life Insurance
- Flexible Spending Account
- Competitive Salary
- Paid Time Off
- Employee Discounts
Pay
$17.75 to $20.40 hourly
Schedule
Monday-Friday, 9 am-6 pm, with rotating Saturday shifts from 9 am-3 pm