Customer Service Representative

About the role

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Mission, United States.

What You'll Do

• Address customer inquiries via phone, email, and chat.
• Process orders and manage customer accounts effectively.
• Resolve complaints with empathy and professionalism.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service processes.
• Provide feedback on product improvements based on customer insights.

What We're Looking For

• A positive attitude and willingness to learn.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Previous experience in customer service is a plus but not required.