Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot, including checking fluid levels.
• Answer questions and educate customers about products and services.
• Prepare rental invoices and accept equipment returned from rentals.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Perform other duties as assigned.

Requirements

• Valid driver’s license and ability to maintain a good driving record.
• High school diploma or equivalent.

Qualifications

U-Haul is seeking friendly, motivated individuals who enjoy helping others. This position offers on-the-job education and the opportunity to start immediately with the potential to earn a $100 hiring bonus and a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program. Additionally, U-Haul provides career stability, opportunities for advancement, and various benefits including health insurance, life insurance, and discounts on electronics and travel.

Benefits

U-Haul offers a comprehensive benefits package including health insurance, dental and vision plans, 401(k) savings plan, ESOP, and employee stock ownership plan. Employees also have access to MetLife auto and home insurance, critical illness/accident insurance, and identity theft protection.

Pay

U-Haul's pay structure is designed to be competitive and fair, with the option to start earning immediately after completing the necessary training and certifications.

Schedule

The schedule for this position includes two hands-on working interviews where employees can earn payment for their time. Upon successful completion of the U-Haul Equipment Inspection and Verification certification program, employees are eligible for a $300 cash bonus.