Customer Service Representative

Customer Service Representative

Responsibilities

• Aid customers inside and outside U-Haul centers with U-Haul products and services.
• Utilize smartphone-based U-Scan technology to manage rentals and inventory.
• Maintain and inspect U-Haul trucks and trailers, including checking fluid levels.
• Answer customer questions and provide product/service education.
• Prepare and accept rental invoices for returned equipment.
• Install hitches and trailer wiring, and fill propane tanks (certification provided).
• Operate a forklift (certification provided).
• Perform other duties as assigned.

Qualifications

• Valid driver's license and good driving record.
• High school diploma or equivalent.

Benefits

• Career stability
• Opportunities for advancement
• Employment benefits including health insurance, prescription plans, paid holidays, vacation, and sick days, life insurance, dental and vision plans, and discounts on various products and services.
• Employee stock ownership plan (ESOP)
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) savings plan
• MetLife legal programs including MetLaw Legal program, MetLife auto and home insurance, and LifeLock Identity Theft Protection
• Life insurance, critical illness/group accident insurance, and Dave Ramsey’s SmartDollar Program
• EAP (Employee Assistance Program)
• Discounts on various insurance plans and services
• Business travel insurance

Schedule

Two hands-on working interviews are scheduled, and you can start earning immediately. A $100 hiring bonus is offered, along with a $300 cash bonus upon completion of the U-Haul Equipment Inspection and Verification certification program.