CUSTOMER SERVICE REPRESENTATIVE

About the role

Responsible for providing exceptional customer service through phone and email interactions. Key tasks include handling inquiries, resolving issues, and maintaining positive relationships with clients.

Responsibilities

• Handle incoming calls and emails promptly and professionally
• Resolve customer issues efficiently and accurately
• Follow up with customers to ensure satisfaction
• Update customer records and maintain accurate information
• Participate in regular training sessions to enhance skills

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently and manage multiple tasks
• Experience in customer service preferred

Qualifications

• Strong problem-solving abilities
• Customer-focused attitude
• Proficient in Microsoft Office Suite

Skills

• Customer service skills
• Phone and email communication
• Problem-solving
• Attention to detail

Benefits

• Flexible schedule options
• Competitive compensation package
• Professional development opportunities

Pay

$15 - $18 per hour

Schedule

Variable hours to accommodate shifts and customer demand

Resources

For more information about this position, visit our resources page.