Customer Service Representative
Security Finance · Snyder, TX · 2 wk ago
On-siteOTHRFull-time
About the role
Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest!
Requirements
- Bilingual in English and Spanish
- Customer service experience
- Interest in learning a new industry with paid on‑the‑job training
- Desire for multiple career advancement opportunities
- Preference for an open office environment
Responsibilities
- Provide outstanding customer service both on the phone and in‑person
- Market for new and continued customer business
- Prepare and process loans and income tax returns
Benefits
- Top‑of‑the‑line training with pay increase incentives (hands‑on and online)
- Commitment to building a solid foundation and performing to the best of your abilities
- Excellent benefits bundle: medical insurance (minimal cost to employee), dental, life insurance, short‑ and long‑term disability, profit sharing, 401(k) with company matching, paid sick, holiday, and vacation time
- Monthly bonus potential when team meets branch goals
- Active community service: contributions to charities, local food banks, educational institutions, and more
- Growth potential: fostering employee talents and providing a pathway for individual career story
- Leader in financial services since 1955, providing easy and safe installment loans and income tax preparation
- Conveniently located branches offering personal service from trusted staff
- Focus on being good community members, helping neighbors in need, and treating customers with respect