Customer Service Representative

Seeking a high-energy, detail-oriented Customer Service Representative (CSR) to join a call center team in Eugene, OR. Responsibilities include: answering high volumes of calls, assisting with service setup, changes, cancellations, billing inquiries, responding to voicemail and email inquiries, managing customer data using company systems, resolving service issues professionally, coordinating with departments, and performing various office tasks. Qualifications and skills: minimum of 2+ years in high-volume customer service, strong organizational and communication skills, proficiency in data entry, basic math skills for rate adjustments, experience with MS Office, excellent problem-solving abilities, and the capability to work independently and in a team. Work environment: professional office with individual workstations, fast-paced, team-driven atmosphere, long periods of sitting, typing, and phone interaction. Benefits include: medical, dental, vision, life, disability, FSA, paid holidays, PTO, 401(k) with company match, and opportunities for career growth.