Customer Service Representative
About the Role
The Opportunity Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid‑Sized Employer and an ATA Presidents' Award‑winning carrier. As a CSR you manage awarded freight volume from your customers, solicit freight, and develop additional business, ensuring drivers earn a great living while generating revenue and building the company’s book of business.
Responsibilities
- Manage awarded freight volume from customers
- Solicit freight and develop additional business with customers
- Ensure drivers earn a great living and help generate revenue
- Work directly with customers, fleet managers, and the customer service team to develop business and find creative solutions
- Build strong relationships based on trust
Skills
- Effective and timely communication with a diverse audience
- Creative problem‑solving
- Strategic thinking
- Collaboration
- Strong desire to develop and learn new skills
Compensation
Competitive salary with the opportunity to earn two monthly bonuses.
Benefits
- Medical insurance
- Dental insurance
- 401(k) plan
- Profit sharing
- Paid time off
- Tuition reimbursement
Company Overview
Roehl Transport was founded in 1962 by Everett Roehl and remains family‑owned. It is one of the nation’s largest, most progressive, and safest transportation and logistics companies. The company lives its values of Safety, Driver Driven, Innovation, Unity in Diversity, Delivering Success, and Do the Right Thing.