Customer Service Representative
About the role
Handle inbound and outbound customer calls with professionalism and care
Gather customer information, assess needs, and offer tailored solutions
Promote our services with confidence and enthusiasm
Support field technicians with scheduling and coordination
Perform administrative tasks to keep operations running smoothly
Responsibilities
- Handle inbound and outbound customer calls with professionalism and care
- Gather customer information, assess needs, and offer tailored solutions
- Promote our services with confidence and enthusiasm
- Support field technicians with scheduling and coordination
- Perform administrative tasks to keep operations running smoothly
Requirements
- A high school diploma or GED
- Previous customer service experience preferred
- Strong communication skills—both verbal and written
- Ability to identify customer needs and provide solutions
- Reliable attendance and a team-first attitude
Qualifications
- Competitive pay based on experience
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Pay
$19-$23 per hour based on experience
Schedule
Monday - Friday with rotating weekends
In-Person at our Cheektowaga branch
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Skills
- Customer service experience
- Communication skills (verbal and written)
- Ability to identify customer needs
- Team-first attitude
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Pay
$19-$23 per hour based on experience
Schedule
Monday - Friday with rotating weekends
In-Person at our Cheektowaga branch
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Skills
- Customer service experience
- Communication skills (verbal and written)
- Ability to identify customer needs
- Team-first attitude
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Pay
$19-$23 per hour based on experience
Schedule
Monday - Friday with rotating weekends
In-Person at our Cheektowaga branch
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Skills
- Customer service experience
- Communication skills (verbal and written)
- Ability to identify customer needs
- Team-first attitude
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Pay
$19-$23 per hour based on experience
Schedule
Monday - Friday with rotating weekends
In-Person at our Cheektowaga branch
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Skills
- Customer service experience
- Communication skills (verbal and written)
- Ability to identify customer needs
- Team-first attitude
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Pay
$19-$23 per hour based on experience
Schedule
Monday - Friday with rotating weekends
In-Person at our Cheektowaga branch
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Skills
- Customer service experience
- Communication skills (verbal and written)
- Ability to identify customer needs
- Team-first attitude
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Pay
$19-$23 per hour based on experience
Schedule
Monday - Friday with rotating weekends
In-Person at our Cheektowaga branch
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Skills
- Customer service experience
- Communication skills (verbal and written)
- Ability to identify customer needs
- Team-first attitude
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Pay
$19-$23 per hour based on experience
Schedule
Monday - Friday with rotating weekends
In-Person at our Cheektowaga branch
Benefits
- Medical, Prescription, Dental & Vision coverage
- Disability & Term Life Insurance
- Matching 401(k) benefits
- Paid Holidays & Paid Time Off (PTO)
- Ongoing training, development, and career growth opportunities
Skills
- Customer service experience
- Communication skills (verbal and written)
- Ability to identify customer needs
- Team-first attitude