Customer Service Representative

About the role

This isn’t a high-turnover call center job. You’ll be building relationships with long-standing business customers, supporting sales teams, and learning a niche industry that offers room to advance.

Responsibilities

• Support existing business accounts with quotes, bids, and order follow-ups.
• Answer and resolve customer calls and emails with accuracy and speed.
• Enter orders and track shipments to ensure on-time delivery.
• Partner with sales and management to identify new opportunities.
• Be the customer’s voice inside our company.

Requirements

• High school diploma (or equivalent).

Qualifications

• Excellent communicator with strong problem-solving skills.
• Organized multitasker who thrives in a fast-paced office/warehouse support role.
• Positive, team-focused attitude.

Benefits

• Full benefits: Medical, Dental, Vision, Life, LTD, 401(k) w/ match
• Paid time off and paid holidays
• Paid training in the plastics industry—technical knowledge included

Pay

Starting pay $16.00 - $19.00 / hour DOE

Schedule

Standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday