Customer Service Representative

Primary Responsibilities

• Serves as a key point of contact for a wide variety of customer contacts and provides back up support for other members of the Customer Service team.
• Works closely with a group of Outside Sales Reps to service accounts by answering incoming calls and emails as well as making outbound phone calls when needed.
• Provides reliable answers to questions about product, pricing and availability, and sends additional information to customers when needed via email or mail.
• Responsible for entering all sales orders in the dedicated Sales territory.
• Works closely with Accounting team members to troubleshoot complex or escalated billing, deduction, and collection issues.
• Supports the Accounts Receivable teams in resolving discrepancies and escalating collection of past-due invoices as needed.
• Maintains a robust working knowledge of key products to answer questions, troubleshoot customer issues, and upsell products and services.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (Monthly, Quarterly, and Annually) pricing updates to all key customers as needed in order to successfully and accurately update all company pricing and billing changes.
• Communicates regular (