Customer Service Representative

Location: Owings Mills, MD | Job Type: Full Time/Non-Exempt

About the role

Envirotest, a proud subsidiary of Opus Inspection, is the worldwide provider of vehicle emissions testing equipment and services. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus, and operational excellence.

We are looking for a passionate Customer Service Representative to join our team and assist motorists in understanding their emission testing results.

Responsibilities

• Explain emissions testing results to motorists and help customers understand what to do when their vehicle fails its emission test.
• Guide motorists through the waiver process and extension requests.
• Review motorists' waiver and extension forms to ensure they meet MVA standards, then grant or deny each according to state regulations.
• Perform emission tests when needed.
• Maintain a clean and professional environment to keep our station clean and welcoming.
• Other duties as assigned.

Pay

$16.50/hr

Benefits

• Medical, dental, and vision insurance
• Disability and life insurance
• Voluntary benefits
• 401k with company match