Customer Service Representative
National Seating & Mobility · Lake Oswego, OR · 1 mo ago
OTHR$21–$23.5/hrFull-time
About the role
The role as a Customer Service Representative is vital at National Seating and Mobility. Our shared mission to providing the best care for our clients’ needs begins with you. In this role you will be the acting liaison between our clients, care givers, and referral sources.
Responsibilities
- Answer phone calls and manage phone requests and inquiries in a helpful and professional manner.
- Order management, coordinating with branch staff, clients, clinicians, and care givers.
- Aids in the completion of work orders which may involve but is not limited to verification that all necessary client information is documented, equipment detail entry, and verification of eligibility for funding.
- Performs a variety of data entry, clerical support tasks, assists with physical inventory, and accepts delivery of goods when necessary.
Qualifications
- A High School Diploma or G.E.D.
- Communication Proficiency
- Computer Proficiency
- Organizational Skills
- Customer/Client Focus
Benefits
- Paid Time Off
- Company paid holidays
- Health, Dental, Vision, & Life Insurance
- 401k Company Match
- Tuition Reimbursement and Education Assistance
Schedule
An 8-hour shift (day) from Monday – Friday.
Pay
$21.00 - $23.50/hr, DOE