Customer Service Representative

Responsibilities

• Reconcile drivers manifests and accurate entry of data in Trapeze software
• Take reservations
• Provide information
• Aid with application process
• Prepare eligibility letters
• Prepare pre-paid tickets
• Assist Accounting Manager with assigned duties

Qualifications

• Experience with Microsoft Word, Excel and excellent ten key skills
• Attentive to details
• Able to multi-task and work under pressure to meet deadlines
• Customer service experience required
• Strong interpersonal skills and excellent written and oral communication skills required
• Excellent attendance
• Transit experience a plus
• Bilingual English/Spanish a plus