Customer Service Representative
Mountain Home Services · Layton, UT · 1 mo ago
OTHR$18–$20/hrFull-time
What Will I Do?
- Successfully handle high volume inbound customer service calls
- Making/handling high volume of outbound calls
- Respond to e-mail inquiries
- Receive and record completed work orders from field technicians
- Expedite unresolved customer grievances to designated departments for further investigation
- Maintain accurate customer information and scheduled appointment details
- Actively promote and sell new or additional services or products when applicable
Do I Have What It Takes?
- High School Diploma or GED preferred
- 1+ year customer service experience
- Basic computer proficiency, particularly with Microsoft applications
- Experience with Service Titan is a plus
- Must be fluent in reading, writing and speaking English
- Must be able to sit for long periods of time
- Must be able to work evenings and weekends when needed
What's In It For Me?
- Market Value Compensation ($18-$20/hr DOE)
- PTO and Holiday Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EPA, Legal Services, and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth