Customer Service Representative
Million Air · Syracuse, NY · 1 mo ago
Customer Service$18.5–$19/hrFull-time
About the role
Provide concierge services to pilots and customers including making reservations as requiredInvoicing for services rendered to customers and pilots
Proactive preparation for all incoming aircraft
Provides timely feedback to the company regarding service failures or customer concerns
Partner with line service team to meet and exceed customer's service expectation
Responsibilities
Greet customers in a friendly, professional mannerProactively prepare for all incoming aircraft
Provides timely feedback to the company regarding service failures or customer concerns
Partner with line service team to meet and exceed customer's service expectation