Customer Service Representative

About the role

The Lyons National Bank has a Full Time opening for a Customer Service Representative in our Wolcott Branch. The Customer Service Representative is responsible for performing a variety of duties to support the customer service and sales function of a branch office; responding to inquiries or requests for information. Completes the documentation and performs point-of-sale processing on all types of new accounts, e.g., loans, deposits, etc. This position will also provide direct service to customers of the bank with respect to deposit products, consumer loans, and services; or referrals for Insurance Investments and Non-Traditional Bank Products.

Responsibilities

- Responds to inquiries or requests for information. - Completes the documentation and performs point-of-sale processing on all types of new accounts. - Provides direct service to customers of the bank with respect to deposit products, consumer loans, and services; or referrals for Insurance Investments and Non-Traditional Bank Products.

Requirements

- A high school diploma or equivalent. - Minimum of three (3) years related experience preferred.

Qualifications

- Must have strong communication skills. - Ability to work independently and as part of a team. - Strong problem-solving and customer service skills.

Skills

- Proficient in using banking software and systems. - Excellent interpersonal and communication skills. - Ability to handle multiple tasks simultaneously.

Pay

The pay range for this position is $19.00 to $26.00 per hour, depending on experience and qualifications.

Schedule

First Shift (Day), 40 hours per week.

Benefits

Not specified.