Customer Service Representative
Branch 0259 – 3326 Washington Ave, Racine, WI 53405
About the role
Full-time, entry-level position with great potential for the right person. We are looking for a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays (Sundays off)
Requirements
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation, a valid driver’s license, and auto insurance
- Ability to work with minimal supervision
- Reliable attendance
- At least 18 years of age
- Proof of eligibility to legally work in the United States
Benefits
- Monthly bonus program
- Steady hours
- Paid time off
- Paid holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Benefits available to full-time employees after varying lengths of employment.
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has grown into a trusted leader in the Alternative Financial Services marketplace, primarily serving consumers underserved by traditional banking institutions. The company has expanded its services to include small businesses and operates through a network of approximately 230 branches in the United States and online in the U.S. and Canada under the brands LendNation and 310-Loan.
QCHI offers consumers easy access to short-term loans, check cashing, and bill pay services, emphasizing convenience and speed. Headquartered in Lenexa, Kansas, QCHI employs approximately 700 people across the United States.