Customer Service Representative
This position is located at Branch 0144, 123 S Westwood Dr, Poplar Bluff, MO 63901.
About the role
Lend Nation is looking for an energetic, positive Full-Time Customer Service Representative to join our team. This is a full-time entry-level position that offers great potential for the right person. We seek a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.
Sundays are always off; rotating shifts and some Saturdays are required.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
Requirements
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation, a valid driver’s license, and maintained auto insurance
- Ability to work with minimal supervision
- Reliable attendance (essential requirement of the position)
- At least 18 years of age
- Proof of eligibility to legally work in the United States
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Benefits are available to full-time employees after varying lengths of employment.
About the company
QCHI (Lend Nation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has grown into a trusted leader in the Alternative Financial Services marketplace, primarily serving consumers underserved by traditional banking institutions. The company has expanded its services to include small businesses.
Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the LendNation brand, as well as in Canada under the 310-Loan brand. QCHI offers consumers easy access to short-term loans, check cashing, and bill pay services, focusing on convenience and speed.
Headquartered in Lenexa, Kansas, QCHI employs approximately 700 people across the United States. Learn more at www.qchi.com/company.