Customer Service Representative
About the role
Lend Nation is seeking a Full-Time Customer Service Representative to join their team at Branch 4609 in Hendersonville, TN. This position offers great potential for the right candidate.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays
- Sunday off
Requirements
- At least 1 year of collections experience
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, reliable transportation and a valid driver's license (required)
- Maintain auto insurance (required)
- Ability to work with minimal supervision (essential)
- Reliable attendance (essential requirement)
- Must be at least 18 years of age (essential requirement)
- Proof of eligibility to legally work in the United States (essential requirement)
Qualifications
- Ability to work rotating shifts and some Saturdays
- Sunday off
Skills
- Customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
Benefits
- Monthly bonus program
- Steady hours
- Paid time off
- Paid holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
About the company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. They provide credit options for consumers under-served by traditional banking institutions and have expanded services to include small businesses. QCHI operates in the specialty finance industry, offering short-term loans, check cashing, and bill pay services through a network of approximately 230 branches in the United States and online in Canada. They are committed to providing convenient and hassle-free financial solutions to meet customer needs and are an Equal Opportunity Employer.