Customer Service Representative
About the Role
Lend Nation is seeking an energetic, positive Full-Time Customer Service Representative to join our team at Branch 4546 located at 4209 E Clay St STE 2, Vicksburg, MS 39183. This is a full-time, entry-level position with great potential for the right candidate. We are looking for a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills.
Responsibilities
- Complete cash transactions for customers
- Initiate customer loans
- Contact customers about past due payments
- Work rotating shifts and some Saturdays (Sundays off)
Requirements
- Excellent customer service skills
- Cash handling experience
- Ability to operate computers and standard office equipment (preferred)
- Safe, secure, and reliable transportation, a valid driver’s license, and auto insurance
- Ability to work with minimal supervision
- Reliable attendance (essential requirement of the position)
- At least 18 years of age
- Proof of eligibility to legally work in the United States
Benefits
- Monthly bonus program
- Steady hours
- Paid Time Off
- Paid Holidays
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Referral program
- Vision insurance
Benefits are available to full-time employees and may vary based on length of employment.
About the Company
QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With over 30 years of experience, QCHI has grown into a trusted leader in the Alternative Financial Services marketplace, primarily serving consumers underserved by traditional banking institutions. The company has expanded its services to include small businesses and operates through a network of approximately 230 branches in the United States and online under the brands LendNation and 310-Loan in Canada.
QCHI provides consumers with easy and hassle-free access to short-term loans, check cashing, and bill pay services. The company focuses on delivering financial solutions that prioritize convenience and speed. Headquartered in Lenexa, Kansas, QCHI employs approximately 700 people across the United States.